Unfortunately, we do not offer international shipping at this time. Stay tuned as we may be coming to your country next.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Delivery details will be provided in your confirmation email.
We use Canada Post for deliveries. We also offer in-store pick up.
You will be advised by email once your order has shipped. Included in that email will be your tracking number so that you may monitor the progress of your package online at canadapost.ca if you so choose.
Product
Please call (905)731-9957 and speak to one of our customer service representatives or send us an email with what you are looking for. Our priority is our customers and we would love to help you find what you are looking for. We also provide custom orders and can usually get a product in a different colour if it is not offered online or in-store.
Most dance shoes are unisex. Generally, men should order 2 sizes larger than the suggested women’s size. Please see specific style for fitting tips
The full-sole ballet shoe is designed for a younger, less experienced dancer and provides a stable base to move on. The split-sole ballet shoe helps the more experienced dancer exhibit their technique by limiting the outsole to the toe and heel sections of the shoe.
Returns and Exchanges
Please review our Returns and Exchanges instructions for how to return or exchange merchandise.
If you are not satisfied with the item you purchased please bring it back to our store in Vaughan for an exchange or store credit. Eligible exchanges and credits are accepted within 14 days of the purchase date with a valid receipt. All items must be unused, in their original packaging and have all attached tags. Items returned after 14 days of purchase, in used condition, or missing any of the original packaging will not be accepted. Purchases of Accessories, Tights and Clearance are final sale. For full details please visit our Return and Exchange Policy.
Unfortunately we are not able to accept Dance Essentials gift cards and in-store credits for online purchases. Please contact us directly and we can apply for the credit in-store and you can pick-up.
The following items may NOT be returned: undergarments, tights, make-up, hair and foot care items (including toe pads), any and all accessories, discontinued items, and clearance items.
Other
The prices may vary between on-line and in-store. Promotions offered in store may not be valid online and vice versa.
